Play Responsibly at VegasPlus

At VegasPlus Casino, we believe that gambling should always be an enjoyable and entertaining experience. We are firmly committed to promoting responsible gaming practices across our entire platform. Our goal is to ensure that every player who visits VegasPlus casino does so within safe, controlled boundaries — and that anyone who may be struggling with gambling-related issues has immediate access to the help they need. Responsible gaming is not just a regulatory requirement for us; it is a core value that shapes everything we do.

Our Commitment to Safe Gambling

We take our duty of care seriously. At VegasPlus, we have implemented a comprehensive responsible gaming framework that provides players with the tools, resources, and support required to maintain control over their gambling activity. Whether you play occasionally or regularly, we encourage you to use the protective features available on our platform and to gamble only with money you can afford to lose.

Our VegasPlus casino operates under a license issued by the Curaçao Gaming Authority (license no. OGL/2024/116/0136), and we comply fully with all applicable responsible gambling standards set forth by our regulatory authority. We are operated by Eirian N.V. and have been serving players since 2019.

Recognising Problem Gambling

Here at VegasPlus, we want to help you identify warning signs before gambling becomes a problem. Problem gambling can affect anyone, regardless of experience or financial background. We encourage you to ask yourself the following questions honestly:

  • Do you spend more money on gambling than you originally planned?
  • Do you gamble to escape stress, anxiety, or personal problems?
  • Have you tried to cut back on gambling but found it difficult to do so?
  • Do you borrow money or sell possessions in order to gamble?
  • Has your gambling negatively affected your relationships, work, or finances?
  • Do you feel restless or irritable when you are not gambling?
  • Do you chase losses, hoping to win back money you have already lost?

If you answered yes to one or more of these questions, we strongly encourage you to make use of our self-management tools or reach out to a professional support organisation. At Vegas Plus casino, we are here to help — not just to provide entertainment.

Responsible Gaming Tools

We provide a range of tools that allow you to manage your gambling activity directly through your VegasPlus casino account. These tools are designed to put you in control and can be adjusted at any time via your account settings or by contacting our support team.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits on your account. Once a limit is reached, no further deposits will be accepted until the period resets. If you wish to increase a limit, we apply a mandatory cooling-off period before the change takes effect. Reductions, however, take effect immediately.

Loss Limits

We can apply loss limits that cap the total amount you are permitted to lose within a defined time frame. This tool is particularly useful for players who wish to maintain strict financial control over their Vegas Plus casino activity.

Session Time Limits

Our VegasPlus platform allows you to set maximum session durations. Once your session limit is reached, you will be automatically logged out. We also provide on-screen reminders so that you remain aware of how long you have been playing.

Reality Checks

We can configure your account to display regular on-screen notifications showing how long your current gaming session has lasted and how much you have wagered. These prompts help you stay informed and in control during your time on our Vegas Plus platform.

Self-Exclusion

If you feel that you need a complete break from gambling, we offer a self-exclusion option. You may request a temporary self-exclusion for a period of your choosing, or a permanent self-exclusion from VegasPlus. During a self-exclusion period, your account will be suspended and you will not be able to access our services or receive any promotional communications from us. To request self-exclusion, please contact our support team directly via live chat or email at support@vegasplus.vip.

Account Cooling-Off Period

We also offer shorter cooling-off periods for players who simply need a brief pause. During a cooling-off period, your Vegas Plus casino login will be temporarily disabled, giving you time to reflect without committing to full self-exclusion.

Protecting Minors

We do not permit anyone under the age of 18 to register or play at VegasPlus. Age verification is a mandatory step in our registration and withdrawal process. We require photographic identification and additional documentation to confirm the identity and age of all players before any withdrawal is processed. If we have reason to believe that a minor is attempting to access our platform, we will suspend the relevant account immediately and carry out a full investigation.

We also encourage parents and guardians to use third-party parental control tools to prevent minors from accessing online gambling websites. Resources such as Net Nanny, Gamban, and similar filtering software can help ensure that gambling content is restricted on shared devices.

External Support Organisations

We recognise that our internal tools are not always sufficient on their own. That is why, at VegasPlus, we actively direct players in need of additional support to established organisations that specialise in gambling-related issues. We recommend reaching out to any of the following:

  • GamCare — www.gamcare.org.uk — offers free counselling, advice, and a helpline for anyone affected by problem gambling.
  • Gamblers Anonymous — www.gamblersanonymous.org — a peer support community for people struggling with compulsive gambling.
  • BeGambleAware — www.begambleaware.org — provides information, advice, and access to treatment services.
  • GamStop — www.gamstop.co.uk — a free self-exclusion scheme for UK-registered online gambling services.
  • Gambling Therapy — www.gamblingtherapy.org — offers global online support for those affected by problem gambling.

These organisations offer confidential assistance and are available to players and their families alike. We encourage you to contact them without hesitation if you feel that gambling is becoming a concern in your life.

How to Contact Us

Our VegasPlus support team is available 24 hours a day, 7 days a week via live chat and email. If you wish to activate any responsible gaming tool, request self-exclusion, or simply have a conversation about your gambling habits, please do not hesitate to reach out. We are here to support you every step of the way.

  • Live Chat: Available 24/7 directly through the VegasPlus casino website
  • Email: support@vegasplus.vip

At Vegas Plus, we are committed to providing a safe, fair, and enjoyable environment for all our players. Gambling should always remain a form of entertainment — and we will do everything in our power to help ensure it stays that way for everyone who chooses to play with us. New players can also explore our VegasPlus Casino bonus offers, and getting started is simple with the quick VegasPlus Casino sign up process.