VegasPlus Casino Privacy Policy
At Vegas Plus, we are fully committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you access our platform at vegasplus.vip. By registering an account or continuing to use our services, you acknowledge that you have read and understood this document. We encourage you to review it carefully, as it governs all aspects of how your information is handled at VegasPlus Casino.
Who We Are
Our casino is operated by Eirian N.V., a company licensed under the Curaçao Gaming Authority under license number OGL/2024/116/0136. Here at VegasPlus, we act as the data controller responsible for your personal information. If you have any questions regarding this policy or your data rights, you are welcome to contact us at support@vegasplus.vip. Our team is available 24/7 via live chat and email to assist you with any privacy-related concerns.
What Information We Collect
At Vegas Plus Casino, we may collect the following categories of personal information when you create an account or use our services:
- Full name, date of birth, and nationality
- Email address, phone number, and residential address
- Username and account credentials for your VegasPlus Casino login
- Payment details, including card information and cryptocurrency wallet addresses
- Identity verification documents such as government-issued photo ID and proof of address
- Gaming activity, transaction history, and bonus usage records
- Device information, IP address, browser type, and geolocation data
- Communications you send to our support team
We at VegasPlus collect this information to provide you with a secure, compliant, and personalised gaming experience. We do not collect more data than is necessary for the purposes described in this policy.
How We Use Your Information
Our Vegas Plus platform uses your personal data for the following purposes:
- To process your registration and verify your identity in accordance with our KYC obligations
- To manage deposits, withdrawals, and bonus transactions on your account
- To comply with anti-money laundering (AML) regulations and our licensing requirements under the Curaçao Gaming Authority
- To send you important account-related communications, including verification requests and security alerts
- To personalise your experience on the VegasPlus Casino platform, including tailored promotions and VIP Club offers
- To detect and prevent fraudulent activity, unauthorised access, or prohibited gameplay
- To improve our website, game selection, and customer support services
- To fulfil our responsible gambling obligations and identify any signs of problem gambling behaviour
Legal Basis for Processing
We at Vegas Plus process your personal data on the following legal grounds:
- Contractual necessity — we need to process certain data to fulfil our obligations under our Terms and Conditions
- Legal compliance — we are required to collect and retain certain data under applicable gambling and financial regulations
- Legitimate interests — we process data to prevent fraud, ensure security, and improve our services
- Consent — where you have opted in to receive marketing communications or promotional offers from VegasPlus Casino
Cookies and Tracking Technologies
Our VegasPlus Casino website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Cookies help us remember your preferences, maintain your session while logged in, and deliver relevant promotional content. You may adjust your cookie preferences through your browser settings at any time; however, please note that disabling certain cookies may affect the functionality of our platform. For full details, please refer to our separate Cookies Policy available on our website.
Sharing Your Information
We do not sell your personal data to third parties. At Vegas Plus, we may share your information with trusted partners and service providers only where necessary and appropriate, including:
- Payment processors and financial institutions handling your deposits and withdrawals
- Game software providers such as NetEnt, Lucky Streak, Triple Cherry, and Fire Kirin, to the extent required for gameplay
- Identity verification and KYC compliance service providers
- Regulatory authorities and law enforcement agencies when required by law
- Fraud prevention and cybersecurity partners
All third parties we engage are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes for which it was shared. Our VegasPlus team ensures that any data transfers are conducted securely and in compliance with applicable data protection laws.
Data Retention
We retain your personal data for as long as your account remains active or as required by our legal and regulatory obligations. At Vegas Plus Casino, inactive accounts may be closed after 180 days of inactivity, and any remaining balance may be forfeited in accordance with our Terms and Conditions. Even after account closure, we may be required to retain certain records for a period of up to five years or longer in order to comply with anti-money laundering laws and our licensing conditions.
Your Rights
Depending on your jurisdiction, you may have the following rights in relation to your personal data held by VegasPlus Casino:
- The right to access a copy of the personal data we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your data, subject to our legal obligations
- The right to object to or restrict certain types of data processing
- The right to withdraw your consent for marketing communications at any time
- The right to data portability where technically feasible
To exercise any of these rights, please contact our support team at support@vegasplus.vip. We at Vegas Plus will respond to all valid requests within a reasonable timeframe and in accordance with applicable law.
Security of Your Data
We take the security of your personal information seriously. Our VegasPlus Casino infrastructure employs industry-standard SSL encryption, secure server environments, and strict access controls to protect your data from unauthorised access, loss, or misuse. While no system can guarantee absolute security, we continually update and review our security practices to maintain the highest possible standard of protection for our players.
Children's Privacy
At Vegas Plus, our services are strictly intended for adults aged 18 years and over. We do not knowingly collect personal data from minors. If we become aware that a person under the age of 18 has registered on our platform, we will immediately suspend the account and delete all associated data. If you believe a minor has accessed our services, please notify us immediately at support@vegasplus.vip.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Our VegasPlus Casino team will notify registered players of any material changes via email or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our platform following the publication of any updates constitutes your acceptance of those changes.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data at Vegas Plus Casino, please do not hesitate to reach out to us. You can contact our dedicated support team via live chat available 24/7 directly on our website, or by emailing us at support@vegasplus.vip. We are committed to addressing your concerns promptly and transparently.
Content updated: July 24, 2026